Many fly by night companies pop up all the time selling Tankless models with lifetime warranties or claiming to be made in the USA. Most are cheap imitations out of China that have low pressure ratings, are made out of plastic or cheap metal components and not at all reliable. Many will change the company names on the tankless product after a year or two when the units start to fail or issues come up. Many of these units are made by the same Chinese manufacturer. If you look at several brands you will see the same stainless case with the same generic readout panels with different names stamped on them. Companies will buy these in quantity, create a catchy name and simply place a decal on the generic product. We believe at least 3 of the below listed tankless products are all made by the same Chinese manufacturer (compare casing, displays). Be wary of any model that offers a lifetime warranty based on many tankless companies history. We were initially on the fence about EcoSmart tankless as of 2015-16. This was due to their main Miami location shutting down, users complaining of failing units after a year with no help on what was supposed to be a “lifetime warranty”. Rheem appears to have purchased EcoSmart so things have changed for the better and they actually made #4 on our list. We welcome any input on anyone that has experience with any of these models. In our opinion these units below are NOT recommended for purchase. Please note that we receive no compensation from any Tankless Water Heater company on this site, nor are there any affiliate links of any kind.
AMERICAN HEAT TANKLESS – American???- Lifetime warranty but seems out of business and now possibly going by Krakken and iHeat. Numerous consumer complaints from businesses selling these out Hialeah, Florida in so many cases. Probably one of the worst tankless water heaters ever made out of plastic and as you can see from reviews the failure rate within 1 year is probably around 95%. There was also a fire risk and the units were not regulated properly, appeared to not be lead free and we are all familiar with the dangers of lead and how Chinese products do a poor job of regulating that. Pure junk from what appears to be the same company that imports from China the Krakken and Iheat tankless models. We recommend to avoid these units.
Many companies will sell these as the importer generally will “front” the units for consignment sales as many dealers would not risk up front monies on these. AVOID!
SETS – Same as Hubbell
HUBBELL TANKLESS – Same as SETS but changed names for some reason
iHEAT TANKLESS – Shockingly still in business for 2019 but appears to be an off shoot of American Heat and KraKken Tankless out of Hialeah, Florida and it appears at least one is out of business. As indicated when all the lifetime warranty American Heat models began to flood the company (1000’s of these junk units were sold) they simply change the name of the product and appear that they are out of business and start with a newer corporate name and when you show up for warranty work it will be unavailable. We have seen at least 4 name changes with these products. Initially offered a lifetime warranty which both American Heat and Krakken offered and you can almost completely dismiss that as they will definitely not be around for a lifetime. It appears they have since altered their warranty. These models are available at Home Depot but please don’t let that fool you. The reviews are very poor and Home Depot but eventually we see them removing these from stores. Please see the above comments on the American Heat model which sums up these units as they all appear imported from the same company.
WATTS PREMIER TANKLESS
SANTON TANKLESS WATER HEATER
MAREY TANKLESS WATER HEATER
MAXWELL TANKLESS WATER HEATER
USA TANKLESS WATER HEATER – Appears out of business and did not appear to be made in the USA
KRAKKEN TANKLESS WATER HEATER – s/a American Heat, and iHeat. Please note that Krakken (fire breathing dragon) is supposed to be spelled KRAKEN. Please review the comments above on American Heat and iHeat tankless as it pretty much sums up this line of products and we do not recommend them.